Chief Operating Officer (COO)

Who Is Our Client?

Our client is a well-established law firm with a strong presence in the Southeast and a reputation for delivering exceptional client service across a broad range of practice areas. As the firm continues to grow, it remains focused on operational excellence, innovation, and building a best-in-class platform for both its clients and legal professionals.

What Is Our Client Looking For?

The firm is seeking an experienced Chief Operating Officer to oversee the day-to-day operations of the organization and help execute its long-term strategic objectives. Working closely with the Managing Partner and leadership team, this individual will play a central role in driving growth, improving efficiency, and supporting the firm's continued success.

Tasks & Responsibilities

• Oversee the firm's day-to-day business operations across multiple departments and offices.
• Partner with firm leadership to develop and execute strategic growth initiatives.
• Lead operational planning, resource allocation, and performance management efforts.
• Evaluate and improve operational workflows, policies, and internal processes.
• Drive technology adoption and operational improvement initiatives across the firm.
• Support practice group leaders in achieving operational and financial objectives.
• Manage financial operations in collaboration with the finance leadership team.
• Monitor key performance indicators and provide reporting to firm leadership.
• Oversee vendor relationships, facilities management, and administrative functions.
• Lead organizational change management initiatives and firm-wide projects.
• Oversee human resources, talent management, recruiting, and employee development initiatives.
• Foster a collaborative, high-performing culture aligned with the firm's values and objectives.

Skills & Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• MBA or other advanced Master’s degree is considered an asset.
• 10+ years of progressive operational leadership experience.
• Previous experience within a law firm or professional services environment is strongly preferred.
• Demonstrated experience leading multi-department operations and organizational growth initiatives.
• Strong understanding of law firm economics, operational management, and business strategy.
• Proven ability to develop and implement scalable processes and operational improvements.
• Exceptional leadership, communication, and stakeholder management skills.
• Experience managing human resources, administration, and business operations functions.
• Superior interpersonal, leadership, and delegation capabilities to manage multiple departments and juggle priorities.
• Proven ability to build consensus and drive results within a partnership environment.